About Me
I'm Melvy Sullano. I keep calendars, inboxes, and daily operations running smoothly so leaders can focus on what matters most — that's the work of an Executive Assistant, and it's what over a decade in operations has trained me to do well.
My background is in hospitality operations. Since 2017, I've worked as Senior Officer in Control Room Surveillance at City of Dreams Manila, where I monitor live operations, document activity accurately, and coordinate across multiple teams in real time — under pressure, with zero room for dropped details. Before that, I worked in administrative and communications support (2013–2016), following an early career in sales and customer service (2012).
Along the way, I've built strong habits around organization and documentation — skills I now apply directly to executive support work. I hold a Diploma in Information Technology, and I use AI tools like Claude as a first-draft partner for documentation and workflow design — I still review, edit, and take responsibility for everything before it ships.
The case studies below are sample systems, built to show how I'd approach a messy calendar, an overloaded inbox, or an undocumented process.
Based in Dasmariñas, Cavite, Philippines. Remote-ready and available across AU, UK, and US time zones.